Cancel the strawberries

Forget the country being divided by the utter mess that is the Electoral Finance Bill, the real debate rages here and it’s all about chocolate dipped strawberries.

Is telling someone they were bottle-fed till their late teens really an insult?  Wouldn’t it be more controversial and ickier to allude to their continuing breast milk addiction?  

It was then that Ms (Margaret) McHugh started a personal attack on Ms (Hayley) Johnstone. “Get into the real world young lady … Re rudest email tells me once again you are not in the real world and haven’t fully matured but it will happen. You were probably bottle feed till late teens …

“And you thought my first email was rude. I expect you still believe in Santa Clause.”

After receiving multiple forwards of the Gourmet Food Store vs Ray White Events Management strawberrygate email, Lita decided a survey of the clever rocket scientists at work would help foster understanding and bring about some clarity: 

19% believe Margaret was right to get frustrated at Hayley’s incessant requests for information, but 97% of those don’t think she should’ve put it in an email.

41% think Hayley and Margaret should fight it out in a wrestling ring full of strawberries and chocolate, the one who dips the most doesn’t have to apologise to t’other. 

58% think “Beef and hornradish bon bons in filo” are a revolting thing to serve at a corporate Christmas luncheon anyway.

29% wouldn’t list their house with Ray White either, although this was nowt to do with Hayley’s lacking skillset in event management.

91% admitted to having been bottle-fed until their late 20’s.  Tres common practice in rocket science circles. 

3% believe chocolate dipped strawberries to be so very last year.

18% admitted to enjoying the movie The Santa Clause.

Today, news has emerged that Margaret is reknowned for her engaging email presence and other email examples of her unique customer service skills are now doing the rounds.

Lita doesn’t care.  No matter what you say, I’m not sitting next to Hayley at the Christmas lunch, she screwed up the food order.  There will be spit in that girl’s catered food for the rest of her days.

Click after the jump to see the full email as sent to Lita yesterday morning.

The email reads from bottom to top, as they do, damn emails.

From: Gourmet Food Store
Sent:
Monday, 17 December 2007 10:06 a.m.
To: Hayley Johnstone
Subject: Re: Catering – Monday 17th Dec

Get into the real world young lady if you ever attain the position to be self employed you may understand hard working successful business people don’t make it hiding behind late floods of emails. Not having the fortitude to call by telephone tells me your incrusted in your sit down loads of spare time job.

Re rudest email tells me you once again you are not in the real world and haven’t fully matured but it will happen.You  were probably bottle feed till late teens.

I just have so much fun with time wasters. Have a great party shame you will have to pay so much more for it.

 I will hopefully be calling your boss before Christmas re our not listing our property with Ray Whites I am sure they will be interested and could give you more to do. And you thought my first email was rude. I expect you still believe in Santa Clause.

Gourmet Food Store
Web        : www.gourmetfoodstore.co.nz
 

—– Original Message —–

From: Hayley Johnstone

To: Gourmet Food Store

Cc: Marg Keen

Sent: Monday, December 17, 2007 8:58 AM

Subject: RE: Catering – Monday 17th Dec

That is the rudest email I have received in a long time.
We will not be requiring your services again.

Hayley

From: Gourmet Food Store
Sent:
Monday, 17 December 2007 6:09 a.m.
To: Hayley Johnstone
Cc: Marg Keen
Subject: Re: Catering – Monday 17th Dec

Hi Hayley,

You placed an order last Thursday and have NEVER confirmed your order for Monday AFTER 3 emails .

You asked for a quote which you were given  then queried the prices against the website.Why ask in the first place. May I suggest you read the Home page of our site regarding pricing.

 I personally don’t have the time or inclination to sit on the computer all day playing email ping pong. Please confirm your order by 9am this morning some 7 hrs before the function begins  TELEPHONE 8200668 otherwise I will take it that the order is no longer required the QUOTE IS $9.00 PER PERSON .( at this late stage chicken drumsticks will not be an option Thai chicken cakes or mini chicken satays,s will be ) AND MAY I SUGGEST YOU COLLECT YOUR OWN STRAWBERRIES.

 We are a very busy catering company who has given you very good service in the past and will not be treated in this off hand manner business is business. This job if goes a head will be cash on delivery or payed by credit card. Incidentally we are going to be selling our house very soon and question your companies professional practises if this incident  is anything to go by.  Regards Margaret.

Gourmet Food Store
Web        : www.gourmetfoodstore.co.nz
 

—– Original Message —–

From: Hayley Johnstone

To: Gourmet Food Store

Sent: Friday, December 14, 2007 8:05 AM

Subject: RE: Catering – Monday 17th Dec

Hi Margaret,
On the website your prices are advertised differently?

Can you please send me the pricing on strawberries not dipped in chocolate?

Kind regards,
Hayley

From: Gourmet Food Store

Sent: Thursday, 13 December 2007 8:59 p.m.
To: Hayley Johnstone
Subject: Re: Catering – Monday 17th Dec

Hi Hayley,

Beef Filo $2  $2 

Quiche $2  $2 

Sushi $2  $1.50 

Drumsticks $3  $2.50 

Total $9.00

Large Strawberries dipped in Chocolate minimum 2 per person $2.00 each x 2 == $4.00  9and 4 ==== $13.00 per person

Regards Margaret.

Gourmet Food Store
Web        : www.gourmetfoodstore.co.nz
 

—– Original Message —–

From: Hayley Johnstone

To: Gourmet Food Store

Sent: Thursday, December 13, 2007 8:11 PM

Subject: RE: Catering – Monday 17th Dec

Hi Margaret,

The food we have ordered amounts to only $8 per person. Are the strawberries $5 each per person?Kind regards,
Hayley

From: Gourmet Food Store

Sent: Thu 12/13/2007 11:40 AM
To: Hayley Johnstone
Subject: Re: Catering – Monday 17th Dec

Hello Hayley, The price will be $13.00 per person Regards Margaret.

Gourmet Food Store
Web        : www.gourmetfoodstore.co.nz
 

—– Original Message —–

From: Hayley Johnstone

To: Gourmet Food Store

Sent: Thursday, December 13, 2007 8:57 AM

Subject: Catering – Monday 17th Dec

Hi Margaret,
We are having a group of 30 people next Monday from
4.30 pm. (numbers to be confirmed)

I would like to know if you are available to cater for these nibbles please?

If you are available can I please order the following:

1. Beef & Hornradish Bon Bons in Filo

2. Fresh Salmon sushi

3. Mini Spinach & Feta quiche – Please make the smaller quiches or cut them in half

4. Glazed Chicken drumsticks

5. Fresh bowl of strawberries – can we have these dipped in chocolate?

Can you please send me a quote beforehand aswell?

Thank you

Hayley Johnstone
Accounts and Event Management

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7 responses to “Cancel the strawberries

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  3. Lil_miz_cheeky

    Have they not learnt from the Great marquee company email! Oh that’s right Margaret doesn’t like to email that’s probably why she doesn’t know about it!

  4. I don’t understand why she makes all that fuss about emails. It’s standard business practise to get things in writing, especially quotes so I think it’s completely understandable that Hayley queried the price via email.

    Marg is a fool…

  5. people must certainly be bored – i know i am. i dont understand why this whole thing went so far. it even made nightline!
    poor margey, she’s not so bad is she..

    “Beef and hornradish bon bons in filo” – thats crazy and sick. if my boss serves that tomorrow then he will wear it also.

  6. I think Margaret has worked for some large blue chip customer call centres before.

  7. This has all become a little “HoHoHum” don’t ya think? And I’m with you Lita, never would I eat anything Haley ever orders again, from no matter who knows where. Wrong move girl, to upset the so called “Chefs” of this world. Don’t you watch Gordon Ramsey?, I don’t, he scares me!.

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